Registered Nurse, Navigator

Location
Portland, Oregon
Posted
Jan 08, 2025
Closes
Jan 14, 2025
Ref
75682758592
Specialty
Nurse
Job Summary:

Serves as a single point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Kaiser Permanente, Northwest.

Essential Responsibilities:


  • Assists patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies. Responsibilities include assessment, analysis, planning and implementation of interventions.

  • Serves as an essential link between patients and all other care providers in coordination of care. The navigator facilitates changes in the plan of care and brokering necessary services. Service settings may include the hospital, outpatient, or home. The care is assessed and conducted by phone and in clinic.

  • Facilitate appointments for consultation, procedures and support services within established services

  • Coordinate and standardize patient education tools

  • Follow the patient throughout the continuum of care and collaboration with inpatient, which may include providing patient care to members.

  • Work with quality staff and others to collect data, track outcomes, and support strategic planning processes.

  • Adhere to established productivity standards.

  • Responsible for networking to maintain positive working relationships as appropriate with key customers (physicians, office staff, diagnostic staff, inpatient nurses, radiology staff, counseling staff, primary care, quality staff, other specialty care staff.)

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