Program Manager, Regional Patient Care Services
- Employer
- Kaiser Permanente
- Location
- Pleasanton, California
- Posted
- Sep 12, 2024
- Closes
- Sep 25, 2024
- Ref
- 69846372640
- Sector
- RN (Registered Nurse)
- Specialty
- Other
Job Summary:
Regional-based, role responsible for delivery and management of expert consulting services in areas of key organizational importance.
Essential Responsibilities:
Regional-based, role responsible for delivery and management of expert consulting services in areas of key organizational importance.
Essential Responsibilities:
- Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops, implements, and monitors policy and procedures which support the organizations goals and business objectives and ensures they are met.
- Oversees and develops standards of care and standards of practice.
- Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.
- Leads large-scale process redesign/improvement efforts designed to facilitate attainment of key organizational objectives.
- Provides leadership and expert consultation on the design, development, and implementation of process and programs related to practice areas.
- Sets the overall direction of the practice to address key organizational issues.
- Ensures that client and organizational needs are met consistently.
- Collaborates with other key stakeholders to provide support to regional leadership in the pursuit and attainment of organizational goals.
- Support will include setting priorities for strategically focused areas, identifying opportunities for improvement, and advising on specific areas of expertise.
- Provides leadership in the development and dissemination of best practices across the region.
- Establishes effective working relationships with peers both internal and external to KP. Fosters a customer oriented work environment with emphasis on dedication to helping customers, respect for individuals, highest standards of quality, innovation, empowerment, and teamwork by developing and implementing practices that reflect the vision of Kaiser Permanente.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.