Nurse Manager-Palliative Care

Palliative Care Nurse Manager oversees Palliative Care RNs, Chaplains, Social Workers and other personnel in various settings. Palliative Care services may be provided telephonically or face to face in a variety of settings: inpatient, clinic, home, SNF. Requires two years recent (within the last 5 years) experience managing in palliative care setting (such as oncology, home health, hospice, etc.). Experience preferred include initiating and participating in end of life discussions with patients and families, facilitating family conferences and advanced care planning. Other responsibilities may include monitoring staff' s ability to perform Palliative Care focused nursing assessment of patients with life threatening/life limiting illness to determine and coordinate most appropriate care needs, ability to screen patients to determine if they meet Palliative Care criteria either as in-patient or out-patient, ability to identify a Palliative Care emergency and have knowledge in appropriate action steps and treatments, meet with patient/family to assist in identifying personal goals of care (GOC), preferences for End-of-Life care and promoting communication regarding advanced directives. Skilled in working collaboratively with referring providers and contracted partners to build a strong and effective working relationship.

Job Summary:

Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource budgeting, selection and development.

Essential Responsibilities:

• Manages the operations of 24-hour departments that may be at multiple locations. Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.


• Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations.


• Designs and evaluates processes to improve systems and patient care results across the continuum of care.


• Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.


• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Ensures on going staff development. Manages and resolves human resource, employee and department safety, and risk management issues.


• Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met.


• Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities.


• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.